We don't usually get too many questions about a 24 hour notice requirement during the week (Sunday through Thursday), but why do we require a 10-day notice for a weekend cancellation?
On average, our weekends book up four weeks in advance. Because guests typically book weekends so far in advance, most guests who would have stayed with us have already found other lodgings, or decided to come another weekend. Thus, the pool of potential guests decreases every single day beginning four weeks in advance.
The Ant Street Inn is not like a 100 or 150 room hotel. When you book with us, we are guaranteeing that you will not simply have a room for those nights, but that you will have the EXACT room that you reserved for those nights because each of our 15 rooms is unique. We do not overbook our rooms, using some advanced statistical algorithm that predicts the percentage of cancellations based on the weather forecast, whether the Aggies are playing at home, and how the wildflowers are doing.
Often, when a guest has to cancel a weekend visit within 10 days, they will say, "Well, I'm really not cancelling my visit, I'm just moving it to another weekend." No, you are cancelling that visit and scheduling another visit.
We often hear, "My ________________ died," or "My husband/wife was unexpectedly called away on business," or, "We can't come. It's out of our control."
Let me assure you, everyone who calls to cancel a visit to the Ant Street Inn on a weekend has a great reason for it. This is because people who book a weekend stay at the Ant Street Inn really want to be here. They really want to visit Brenham, and see the wildflowers, and visit Washington-on-the-Brazos, and listen to the bands playing during Hot Nights, Cool Tunes, and to shop in our unique stores and boutiques, and to sip wine on the balcony as the sun sets, and to dine in our great restaurants, and to visit Round Top and Festival Hill and Unity Theatre and the Antique Rose Emporium and a myriad other activities and sites. Or maybe they just want to come somewhere that they can park their car on Friday night and not have to move it until late Sunday afternoon because everything they want to do is within easy walking distance. And they really want to do these things knowing that at the end of the day, they will be able to enjoy the elegant sanctuary that is the Ant Street Inn.
We understand that things happen, and that some things are outside of the control of our guests. That does not diminish the economic realities of our guarantee to you that you will have at your disposal a speciifc room on a specific night, and our potential losses in the event that you must cancel, and therefore a room goes empty because everyone who called two or three or four weeks ago looking for a room for that same specific night was told, "I'm sorry, we're fully occupied that night."