Our Policies

General Policy Information

  • Children 12 and over are welcome.
  • No smoking indoors. You are welcome to smoke outside on the verandas. There will be a $500 fee charged to your credit card if it is determined you smoked anywhere inside the building.
  • No pets. Service animals are welcome. If you have a service animal, please let us know prior to arrival.
  • Check in as early as 3:00 PM
  • Check out as late as 11:00 AM
  • All rooms except the San Antonio Room are upstairs with stair-only access
  • A full hot, made-to-order breakfast is included, served in the award winning Brenham Grill restaurant located off our lobby.  ** Note: Due to COVID-19, breakfast is brought to you to enjoy in your room!

Cancellation Policy

You may cancel at any time up until 12:00 noon on the date of your arrival. The only time we will charge your credit card due to a cancellation is if you are a “No-Show” for your reserved date, and you did not call us by noon to let us know that you were cancelling.

Weddings, groups, room blocks, private gatherings and business meetings have cancellation policies specified in each agreement. Be sure to check with your group organizer for your group’s specific details.

Additional Information

Housekeeping: We have always worked hard at giving our guests an exemplary experience, especially when it comes to the cleanliness of our rooms and common spaces. However, due to the COVID-19 pandemic, we have implemented additional steps and safeguards, and adhere to the American Hotel and Lodging Association’s Safe Stay protocols.

High Demand Periods:  Rates/policies are subject to change and vary during high demand periods and for special requests.

Check-In & Check-Out

Check-in: Begins at 3:00 PM. If you will be arriving after office hours (after 6:00 PM Monday through Saturday, or after 5:00 PM Sunday), please call us during office hours on the date of your scheduled arrival to receive the late entry security code for the key pad entry. An envelope with your name will be left for you on the front office counter.

Check-out: 11:00 AM.  Please return your keys to the front desk upon check-out.