Our Policies
General Policy Information
- Children 12 years and over are welcome. Children under the age of 12 are not allowed as overnight guests.
- No smoking indoors. You are welcome to smoke outside on the verandas. There will be a $500 fee charged to your credit card if it is determined you smoked anywhere inside the building.
- No pets. Service animals are welcome. If you have a service animal, please let us know prior to arrival.
- Check in as early as 3:00 PM
- Check out as late as 11:00 AM
- All rooms except the San Antonio Room are upstairs with stair-only access
- A full hot, made-to-order breakfast is included, served in the award winning Brenham Grill restaurant located off our lobby.
Cancellation Policy
You may cancel at any time up until 12:00 noon on the date of your arrival, except during the Round Top Antiques Shows, or any time we have a two-night minimum stay requirement, which requires a 14 day notice of cancellation. We will charge your credit card due to a cancellation only if you are a “No-Show” for your reserved date, and you did not call us by noon on the date of your arrival, or by noon 14 days prior to your scheduled arrival during the Round Top Antiques Shows or any other two-night minimum stay period, to let us know that you are cancelling.
Weddings, groups, room blocks, private gatherings and business meetings have cancellation policies specified in each agreement. Be sure to check with your group organizer for your group’s specific details.
Additional Information
Housekeeping: We have always worked hard at giving our guests an exemplary experience, especially when it comes to the cleanliness of our rooms and common spaces. However, even with relaxing standards of sanitation post-COVID-19, we still perform additional steps and safeguards, and adhere to the American Hotel and Lodging Association’s Safe Stay protocols.
High Demand Periods: Rates/policies are subject to change and vary during high demand periods and for special events and requests.
Check-In & Check-Out
Check-in: Begins at 3:00 PM. If you will be arriving after office hours (after 5:00 PM Sunday though Thursday, and after 8:00 PM Friday and Saturday), please call us during office hours on the date of your scheduled arrival to receive the late entry security code for the key pad entry. An envelope with your name will be left for you on the front office counter.
Check-out: 11:00 AM. Please return your keys to the front desk upon check-out.